The short answer
Public adjuster fees are usually a percentage of what the insurer pays after the adjuster is hired, and many states cap that percentage by law. Of the jurisdictions read for this page, 23 cap or restrict the fee. Most caps are 10 percent; Florida allows 20 percent, or 10 percent in the year after a declared emergency, and Georgia allows 33.3 percent.
Key takeaways
- 15 jurisdictions cap fees on ordinary claims and 7 more only after a declared catastrophe, per the statutes linked in the cap table.
- The base is narrower than the settlement: Florida, New York, Kentucky and Mississippi exclude money paid or offered before the contract.
- Louisiana voids percentage fees; its statute allows only a “reasonable fee”.
- Arkansas prohibits public adjusting, Alabama does not license it, and Kentucky bars public adjusters from negotiating with insurers for two years from 15 July 2026.
- Per the statutory caps, the most a public adjuster can take from $100,000 runs from $9,625 in Delaware to $33,300 in Georgia.
- Texas, Georgia, Kentucky and Arizona bar contractors from adjusting for the owner; Florida and Minnesota require a public adjuster licence first.
On this page
- What the percentage is taken from
- State-by-state fee caps
- Florida, tier by tier
- What 10 percent against 20 percent means in dollars
- Where public adjusters cannot work normally
- What regulators and the trade publish
- Public adjuster, attorney or appraisal
- Before you sign: a decision path
- For contractors
- Questions people actually ask
Most pages ranking for this question come from public adjusting firms quoting a typical range. This one reads the law: every cap links the text it came from.
Out of scope: this page describes statutes and regulator guidance. It is not legal advice and does not say what your claim is worth or what your policy pays. Check your policy, your state insurance department and, where needed, a licensed attorney.
What the percentage is taken from
A public adjuster represents the policyholder, not the insurer, and is usually paid a share of the claim. The North Carolina Department of Insurance guide reports the arithmetic: with a 10 percent fee and a final settlement of $50,000, “you would owe the public adjuster $5,000”. The other half of the question is what the percentage is taken from, and several states narrow that base.
| Rule | Where written, per the statutes | Why it matters |
|---|---|---|
| Money paid or offered before the contract is excluded | Florida 0% tier; New York; Kentucky; Mississippi | Pays the adjuster on what they add |
| Policy limits paid within a short window: no percentage fee | Texas (72 hours); Utah; Virginia; Florida (1% tier) | A full, fast payout leaves little to charge for |
| No fee before settlement | Kansas; Utah; South Carolina; Colorado | Stops retainers and deposits |
| Deductible and living expenses carved out | Florida section 626.854(11)(c) and (d) | Neither is a payment the adjuster obtained |
State-by-state fee caps
The table lists 39 jurisdictions, each cap quoted or closely paraphrased from the linked text; brackets name any mirror or archive copy used. Hawaii, New Hampshire, West Virginia and Massachusetts are left out because their text could not be opened, New Jersey and Pennsylvania because only their regulations were read.
| Jurisdiction | Fee cap, per the text | Citation and source |
|---|---|---|
| Florida | 20% of claim payments; 10% for claims made in the year after a Governor’s emergency declaration; 1% or 0% in the cases shown below | Florida Statutes section 626.854(11) |
| Georgia | 33.3% of the insurance settlement | Georgia Code section 33-23-43.3(a) (Justia mirror) |
| Utah | 20% non-catastrophic; 10% catastrophic | Utah Code section 31A-26-402(6)(c) (amended 2026) |
| Tennessee | 15% if signed before any insurer offer; 25% of the increase if signed after one; not commercial | Tennessee Code section 56-6-913(a) (FindLaw mirror) |
| Iowa | 15% non-catastrophic; 10% catastrophic disaster | Iowa Code section 522C.10 (from 2025) |
| New York | 12.5% of the recovery; up to 20% on a supplemental claim if the total stays within 12.5% | 11 NYCRR 25.7(a) (regulation) |
| Delaware | 2.5% of the first $25,000; up to 12% above $25,000 | Delaware Code title 18, section 1756(e) |
| Texas | 10% of the insurance settlement | Texas Insurance Code section 4102.104(a) |
| Illinois | 10% on a personal residence; 10% on other property after a declared catastrophic event | 215 ILCS 5/1570(d), (e) (archived copy) |
| Kentucky | 10% of proceeds received after the contract | KRS 304.9-4333(2)(b) (from 15 July 2026) |
| Michigan | 10% of the amount paid in settlement | MCL 500.1226(3) (archived copy) |
| Kansas | 10% of any settlement or proceeds | Kansas Statutes 40-5513(a) |
| Mississippi | 10%; on a claim with a prior written offer, 10% of the amount above it | Mississippi Code section 83-17-523(1) (HB 1174, 2025) |
| South Carolina | 10% of any settlement or proceeds | South Carolina Code section 38-92-120(E) (Act 209 of 2026) |
| District of Columbia | 10% of the total recovery | DC Code section 31-1631.08(e) |
| Colorado | 10% in a catastrophic disaster only | Colorado Revised Statutes 10-2-417(4) (public.law mirror) |
| New Mexico | 10% in a catastrophic disaster only | 13.4.8.17(D)(5) NMAC (regulation) |
| North Carolina | 10% in a catastrophic incident only | NC General Statutes 58-33A-60(d) (archived copy) |
| Virginia | 10% in a catastrophic disaster; otherwise “fair and reasonable” | Virginia Code section 38.2-1845.14 |
| Oklahoma | 10% on a Commissioner-declared catastrophe; not for-profit commercial | Oklahoma Statutes title 36, section 6218(C) |
| Rhode Island | 10% in a declared catastrophic disaster | 230-RICR-20-50-4.12(A)(3) (regulation) |
| North Dakota | Under 10% in a catastrophic disaster | ND Century Code 26.1-26.8-16(3) |
| Louisiana | Percentage or contingent fees are “null and void”; a “reasonable fee” only | Louisiana RS 22:1703(A) |
| Arizona | No statutory cap found | Arizona Revised Statutes 20-321 to 20-321.03 |
| California | No statutory cap found | California Insurance Code section 15027 |
| Connecticut | No statutory cap found | Connecticut General Statutes section 38a-726 |
| Idaho | No statutory cap found | Idaho Code section 41-5815 |
| Indiana | No statutory cap found | IC 27-1-27 |
| Maine | No statutory cap found | Maine Revised Statutes title 24-A, section 1476 |
| Maryland | No statutory cap found | Maryland Insurance Article sections 10-401 to 10-416 |
| Minnesota | No statutory cap found | Minnesota Statutes 72B.135 |
| Missouri | No statutory cap found | RSMo chapter 325 |
| Montana | No statutory cap found | MCA 33-17-302 |
| Nevada | No statutory cap found | NRS and NAC chapter 684A |
| Ohio | No statutory cap found | Ohio Revised Code chapter 3951 |
| Oregon | No statutory cap found | ORS 744.502 to 744.584 |
| Vermont | No statutory cap found | Vermont Statutes title 8, chapter 131 |
| Washington | No statutory cap found | RCW 48.17 |
| Wyoming | No statutory cap found | Wyoming Statutes title 26 |
The NAIC Public Adjuster Licensing Model Act (#228), which states can copy, sets 10 percent for catastrophic claims and 15 percent for any claim in Section 14.D. Iowa matches it; most other capped states chose 10 percent or a catastrophe-only cap. Why catastrophes matter is in our disaster insurance gap report.

Florida, tier by tier
Florida has the most detailed rule. Per Florida Statutes section 626.854, subsection (11)(b), a public adjuster may not charge more than the following, and subsection (11)(f) makes any “maneuver, shift, or device” around the limits a violation.
| Situation, per the statute | Maximum fee | Subsection of section 626.854 |
|---|---|---|
| Ordinary claim | 20% | (11)(b)2 |
| Event under a Governor’s emergency declaration, claim made in the year after it | 10% | (11)(b)1 |
| Policy limits paid or committed within 14 days of loss or 10 days of the contract, whichever is later | 1% of that coverage part | (11)(b)3 |
| Paid or agreed in writing before the contract | 0% of that coverage part | (11)(b)4 |
| Reopened or supplemental claim | 20% of the new payment only | (11)(a) |
After the year following the declaration, the 20 percent limit applies again. Per subsection (7), emergency claims get a longer cancellation window: 30 days after the loss or 10 days after signing, whichever is longer.
What 10 percent against 20 percent means in dollars
Each cell is the statutory maximum on that payment, per the rates in the cap table; contracts can set lower rates.
| Claim payment | 10% (Texas and others) | 12.5% (New York) | 20% (Florida, Utah) | 33.3% (Georgia) | Delaware tiers |
|---|---|---|---|---|---|
| $25,000 | $2,500 | $3,125 | $5,000 | $8,325 | $625 |
| $50,000 | $5,000 | $6,250 | $10,000 | $16,650 | $3,625 |
| $100,000 | $10,000 | $12,500 | $20,000 | $33,300 | $9,625 |
| $250,000 | $25,000 | $31,250 | $50,000 | $83,250 | $27,625 |
Two cases where the base, not the rate, decides
Florida reopened claim, per the statute, section 626.854(11)(a): the insurer paid $40,000, then a public adjuster recovers a $30,000 supplemental payment. Per the statute the fee is based on the new money only, so the ceiling is $6,000, not 20 percent of $70,000.
Mississippi prior offer, per the statute, section 83-17-523(1) as amended in 2025: the insurer offered $60,000 in writing before the contract and the claim settles at $100,000, so the fee cannot exceed 10 percent of the increase, $4,000.
Where public adjusters cannot work normally
In five states the texts below remove public adjusting, suspend it, or remove the percentage fee that funds it.
| State | What the text says | Source |
|---|---|---|
| Arkansas | “Public adjusters are prohibited from adjusting claims in Arkansas.” | Arkansas Insurance Department licensing page |
| Alabama | “Alabama does NOT license or recognize public adjusters.” | Alabama Department of Insurance licensing FAQ (archived copy) |
| Alaska | Licensing chapter has an independent adjuster class, acting for insurers, and no public adjuster class | AS 21.27.010 |
| Kentucky | “For a period of two (2) years beginning on July 15, 2026, a public adjuster shall not negotiate with an insurer on behalf of an insured” | KRS 304.9-4331 |
| Louisiana | Percentage-based contracts are “against public policy and null and void” | Louisiana RS 22:1703(A) |
Kentucky’s 2026 amendments apply to contracts signed on or after 15 July 2026, per the statute’s note.

What regulators and the trade publish
No regulator page read for this article publishes a national typical fee, and NAPIA, the trade association, gives none. The 10 to 20 percent range repeated in search results comes from public adjusting firms.
| Publisher, per the linked page | What it says about fees | Source |
|---|---|---|
| NAPIA (trade association) | “often” a “percentage of the final settlement”; no figure | napia.com |
| New York DFS (regulator) | “negotiable”, capped at 12.5% | dfs.ny.gov |
| North Carolina DOI (regulator) | Worked example at 10% | ncdoi.gov |
| Georgia OCI (regulator) | “up to 33 percent” | oci.georgia.gov |
| Sill Public Adjusters (a PA firm) | “typically range between 10% and 20%” | sill.com, 30 September 2025 |
Public adjuster, attorney or appraisal
The standard ISO HO 00 03 05 11 homeowners form has its own dispute tool. Under its Appraisal condition, if the parties “fail to agree on the amount of loss, either may demand an appraisal”; each side chooses an appraiser, the two pick an umpire, and each party will “Pay its own appraiser” and share the umpire. It settles price, not coverage.
| Public adjuster | Attorney | Appraisal | |
|---|---|---|---|
| Acts for | The policyholder | The policyholder | Each side picks one |
| Decides | Nothing; prepares and negotiates | Legal disputes, including coverage | The amount of loss only |
| Paid by | Percentage, capped in many states | Engagement terms and bar rules | Each side pays its own; umpire shared |
| Fits | A large or hard-to-document covered loss | A denial or coverage dispute | Agreed coverage, disputed price |
Deadlines run whichever route is chosen. The same form requires suit “within two years after the date of loss”, and in Florida Florida Statutes section 627.70132 bars a claim not noticed within 1 year and a supplemental claim after 18 months. Coverage is covered in does homeowners insurance cover water damage and smoke damage insurance claims.
Before you sign: a decision path
- Find your state in the tables. If public adjusting is prohibited or suspended there, the options are an attorney or appraisal.
- Get prior payments and offers in writing. Several states exclude them from the fee base.
- Is the dispute about coverage or price? Coverage points to an attorney; price on a covered loss points to a public adjuster or appraisal.
- Do the arithmetic. Multiply the proposed rate by what you expect beyond the existing offer, and compare it with the state cap.
- Read the contract for the base and the exit. It should state the exact percentage. Note the cancellation window: 3 business days in New York per DFS, 10 days in Florida, and up to 30 days after the loss on Florida emergency claims.
- Check the licence on your insurance department’s lookup.
For contractors: where the line is
Restoration and roofing contractors meet public adjusters on large losses, and several states regulate the overlap from the contractor’s side. NAPIA calls a contractor negotiating a claim without a public adjuster or attorney licence “the unauthorized practice of public adjusting”.
| State | What the statute says | Citation |
|---|---|---|
| Texas | “A contractor may not act as a public adjuster … regardless of whether the contractor … holds a license” | Texas Insurance Code section 4102.163(a) |
| Florida | A licensed contractor may not “handle, or perform public adjuster services” unless licensed as a public adjuster | Florida Statutes section 626.854(16) |
| Georgia | “A contractor shall not act as a public adjuster” on property it is or may be repairing | Georgia Code section 33-23-43.8(k) |
| Kentucky | A contractor shall not “negotiate … as a public adjuster or otherwise, on behalf of any insured” | KRS 367.628(1)(a) |
| Arizona | A post-storm contractor “shall not also act as an adjuster on behalf of the insured” | Arizona Revised Statutes 32-1158.02(L) |
| Indiana | “A real property improvement supplier shall not act as a public adjuster” | IC 24-5-11-10.5(d) |
| Minnesota | A residential contractor may not “adjust a property insurance claim” unless licensed as a public adjuster | Minnesota Statutes 325E.66 |
| Colorado | A roofing contractor “shall not claim to be or act as a public insurance adjuster” | Colorado Revised Statutes 6-22-105(3) |
The rule runs both ways. Texas section 4102.158 bars a license holder from taking part “directly or indirectly in the reconstruction, repair, or restoration” of property it adjusts, and Delaware section 1758(b)(6) bars any interest in a “restoration” or “loss mitigation” business. Contractors may still write and discuss their own estimates. Keep mitigation separate, as on what is water mitigation, and price lines as the carrier reads them, per how Xactimate pricing works. More is in our insurance hub.
Questions people actually ask
How much should I pay a public adjuster?
No more than your state’s cap, and often less, because rates are negotiable. New York’s regulator calls the fee negotiable within a 12.5 percent cap; Texas caps it at 10 percent; Florida at 20 percent, or 10 percent in the year after a declared emergency. Check what the fee is taken from as well as the rate.
Is it worth it to use a public adjuster?
It depends on how much the adjuster adds beyond what the insurer has already paid or offered; Florida, New York and Mississippi exclude earlier payments or offers from the fee base. For a coverage dispute, the North Carolina regulator’s guide points to a private attorney instead.
What should I not say to an insurance adjuster?
This page gives no scripts. The standard ISO HO-3 form says the policy covers no insured who intentionally concealed or misrepresented a material fact or made false statements, and it requires you to cooperate in the investigation. What matters under that wording is accuracy.
How much does a public adjuster make per claim?
The contract rate times the payments it applies to, within the state cap. Per the North Carolina regulator’s example, 10 percent of a $50,000 settlement is $5,000. Per the caps in the table, $100,000 of payments yields a ceiling from $9,625 in Delaware to $33,300 in Georgia.
When is it too late to hire a public adjuster?
The policy and state law set the deadlines. The ISO HO-3 form requires suit within two years after the date of loss, and Florida bars a claim not noticed within 1 year and a supplemental claim after 18 months. Hiring late also matters because amounts already paid may sit outside the fee base.
What are public adjuster fees in Texas?
Per Texas Insurance Code section 4102.104, the total commission may not exceed 10 percent of the insurance settlement, and no percentage fee is allowed when the insurer pays or commits to the policy limit within 72 hours of the loss report. Contractors may not act as public adjusters there.
What are public adjuster fees in California?
Per California Insurance Code section 15027, there is no percentage cap. The fee must not leave the insured with less than any amount the insurer paid before the contract, and the whole fee cannot come from the first payment. AB 597, a 2025 bill to amend the section, was still in committee.
Sources
- State statutes and regulations linked in each table row, read on 11 October 2026. Mirrors used where official sites refused access: Justia (Georgia), FindLaw (Tennessee, as of 2 January 2024), public.law (Colorado, Oregon), Cornell LII (New York), Internet Archive (Illinois, Michigan, North Carolina, Alabama).
- Florida Statutes section 626.854 and Florida Statutes section 627.70132, Florida Legislature, 2026 text. Retrieved 11 October 2026.
- NAIC Public Adjuster Licensing Model Act (#228), NAIC, adopted 2005, amended 2025. Retrieved 11 October 2026.
- NAPIA, What is a public adjuster. Retrieved 11 October 2026.
- New York DFS, adjusters, appraisers and umpires. Retrieved 11 October 2026.
- North Carolina Department of Insurance guide, Consumer’s Guide to Public Adjusters. Retrieved 11 October 2026.
- Georgia OCI Bulletin 23-EX-1, January 2023. Retrieved 11 October 2026.
- Sill Public Adjusters, 30 September 2025. Retrieved 11 October 2026.
- ISO HO 00 03 05 11, ISO, 2010, Maine Bureau of Insurance copy. Retrieved 11 October 2026.
- California AB 597 status. Retrieved 11 October 2026.
- Dollar figures are arithmetic on the statutory rates. Our methodology sets out the standing rules.
Statutes change. Confirm the current rule with your state insurance department before signing.
