Public Adjuster Fees: State Fee Caps From the Statutes

Illustration: insurance policy binder, estimate and calculator on a kitchen table in a storm-damaged home.

The short answer

Public adjuster fees are usually a percentage of what the insurer pays after the adjuster is hired, and many states cap that percentage by law. Of the jurisdictions read for this page, 23 cap or restrict the fee. Most caps are 10 percent; Florida allows 20 percent, or 10 percent in the year after a declared emergency, and Georgia allows 33.3 percent.

Key takeaways

  • 15 jurisdictions cap fees on ordinary claims and 7 more only after a declared catastrophe, per the statutes linked in the cap table.
  • The base is narrower than the settlement: Florida, New York, Kentucky and Mississippi exclude money paid or offered before the contract.
  • Louisiana voids percentage fees; its statute allows only a “reasonable fee”.
  • Arkansas prohibits public adjusting, Alabama does not license it, and Kentucky bars public adjusters from negotiating with insurers for two years from 15 July 2026.
  • Per the statutory caps, the most a public adjuster can take from $100,000 runs from $9,625 in Delaware to $33,300 in Georgia.
  • Texas, Georgia, Kentucky and Arizona bar contractors from adjusting for the owner; Florida and Minnesota require a public adjuster licence first.

Most pages ranking for this question come from public adjusting firms quoting a typical range. This one reads the law: every cap links the text it came from.

Out of scope: this page describes statutes and regulator guidance. It is not legal advice and does not say what your claim is worth or what your policy pays. Check your policy, your state insurance department and, where needed, a licensed attorney.

What the percentage is taken from

A public adjuster represents the policyholder, not the insurer, and is usually paid a share of the claim. The North Carolina Department of Insurance guide reports the arithmetic: with a 10 percent fee and a final settlement of $50,000, “you would owe the public adjuster $5,000”. The other half of the question is what the percentage is taken from, and several states narrow that base.

Rule Where written, per the statutes Why it matters
Money paid or offered before the contract is excluded Florida 0% tier; New York; Kentucky; Mississippi Pays the adjuster on what they add
Policy limits paid within a short window: no percentage fee Texas (72 hours); Utah; Virginia; Florida (1% tier) A full, fast payout leaves little to charge for
No fee before settlement Kansas; Utah; South Carolina; Colorado Stops retainers and deposits
Deductible and living expenses carved out Florida section 626.854(11)(c) and (d) Neither is a payment the adjuster obtained
Fee-base rules, per the statutes linked in the cap table, retrieved 11 October 2026.

State-by-state fee caps

The table lists 39 jurisdictions, each cap quoted or closely paraphrased from the linked text; brackets name any mirror or archive copy used. Hawaii, New Hampshire, West Virginia and Massachusetts are left out because their text could not be opened, New Jersey and Pennsylvania because only their regulations were read.

Jurisdiction Fee cap, per the text Citation and source
Florida 20% of claim payments; 10% for claims made in the year after a Governor’s emergency declaration; 1% or 0% in the cases shown below Florida Statutes section 626.854(11)
Georgia 33.3% of the insurance settlement Georgia Code section 33-23-43.3(a) (Justia mirror)
Utah 20% non-catastrophic; 10% catastrophic Utah Code section 31A-26-402(6)(c) (amended 2026)
Tennessee 15% if signed before any insurer offer; 25% of the increase if signed after one; not commercial Tennessee Code section 56-6-913(a) (FindLaw mirror)
Iowa 15% non-catastrophic; 10% catastrophic disaster Iowa Code section 522C.10 (from 2025)
New York 12.5% of the recovery; up to 20% on a supplemental claim if the total stays within 12.5% 11 NYCRR 25.7(a) (regulation)
Delaware 2.5% of the first $25,000; up to 12% above $25,000 Delaware Code title 18, section 1756(e)
Texas 10% of the insurance settlement Texas Insurance Code section 4102.104(a)
Illinois 10% on a personal residence; 10% on other property after a declared catastrophic event 215 ILCS 5/1570(d), (e) (archived copy)
Kentucky 10% of proceeds received after the contract KRS 304.9-4333(2)(b) (from 15 July 2026)
Michigan 10% of the amount paid in settlement MCL 500.1226(3) (archived copy)
Kansas 10% of any settlement or proceeds Kansas Statutes 40-5513(a)
Mississippi 10%; on a claim with a prior written offer, 10% of the amount above it Mississippi Code section 83-17-523(1) (HB 1174, 2025)
South Carolina 10% of any settlement or proceeds South Carolina Code section 38-92-120(E) (Act 209 of 2026)
District of Columbia 10% of the total recovery DC Code section 31-1631.08(e)
Colorado 10% in a catastrophic disaster only Colorado Revised Statutes 10-2-417(4) (public.law mirror)
New Mexico 10% in a catastrophic disaster only 13.4.8.17(D)(5) NMAC (regulation)
North Carolina 10% in a catastrophic incident only NC General Statutes 58-33A-60(d) (archived copy)
Virginia 10% in a catastrophic disaster; otherwise “fair and reasonable” Virginia Code section 38.2-1845.14
Oklahoma 10% on a Commissioner-declared catastrophe; not for-profit commercial Oklahoma Statutes title 36, section 6218(C)
Rhode Island 10% in a declared catastrophic disaster 230-RICR-20-50-4.12(A)(3) (regulation)
North Dakota Under 10% in a catastrophic disaster ND Century Code 26.1-26.8-16(3)
Louisiana Percentage or contingent fees are “null and void”; a “reasonable fee” only Louisiana RS 22:1703(A)
Arizona No statutory cap found Arizona Revised Statutes 20-321 to 20-321.03
California No statutory cap found California Insurance Code section 15027
Connecticut No statutory cap found Connecticut General Statutes section 38a-726
Idaho No statutory cap found Idaho Code section 41-5815
Indiana No statutory cap found IC 27-1-27
Maine No statutory cap found Maine Revised Statutes title 24-A, section 1476
Maryland No statutory cap found Maryland Insurance Article sections 10-401 to 10-416
Minnesota No statutory cap found Minnesota Statutes 72B.135
Missouri No statutory cap found RSMo chapter 325
Montana No statutory cap found MCA 33-17-302
Nevada No statutory cap found NRS and NAC chapter 684A
Ohio No statutory cap found Ohio Revised Code chapter 3951
Oregon No statutory cap found ORS 744.502 to 744.584
Vermont No statutory cap found Vermont Statutes title 8, chapter 131
Washington No statutory cap found RCW 48.17
Wyoming No statutory cap found Wyoming Statutes title 26
Public adjuster fee caps. Source: the statute or regulation linked in each row, retrieved 11 October 2026. “No statutory cap found” means the public adjuster chapter was read and has no percentage limit; regulations were not checked for those rows.
Maximum fee on a $100,000 payment, dollarsMAXIMUM FEE ON A $100,000 PAYMENT, DOLLARSGeorgia33,300Florida20,000Utah20,000Tennessee15,000Iowa15,000New York12,500Texas10,000Illinois10,000Kentucky10,000Michigan10,000Kansas10,000Mississippi10,000South Carolina10,000District of Columbia10,000Delaware9,625
Statutory ceiling on an ordinary claim payment of $100,000, computed per the cap in each state’s text. Per the statutes, Delaware applies 2.5% to the first $25,000 and 12% above; Tennessee is its 15% tier for a contract signed before any offer. Source: the cap table, retrieved 11 October 2026.
How the jurisdictions read here treat feesHOW THE JURISDICTIONS READ HERE TREAT FEES36%17%38%Cap on ordinary claimsCatastrophe-only capNo statutory cap foundNot licensed or prohibited
Count per group, per the cap and licensing tables (Kentucky and Louisiana counted once, by their fee rule). Source: the statutes linked here, retrieved 11 October 2026.

The NAIC Public Adjuster Licensing Model Act (#228), which states can copy, sets 10 percent for catastrophic claims and 15 percent for any claim in Section 14.D. Iowa matches it; most other capped states chose 10 percent or a catastrophe-only cap. Why catastrophes matter is in our disaster insurance gap report.

Illustration: water-stained ceiling opened for inspection with a ladder and clipboard.
Generated illustration for Remediation Insider. Not a photograph of a real job, event or property.

Florida, tier by tier

Florida has the most detailed rule. Per Florida Statutes section 626.854, subsection (11)(b), a public adjuster may not charge more than the following, and subsection (11)(f) makes any “maneuver, shift, or device” around the limits a violation.

Situation, per the statute Maximum fee Subsection of section 626.854
Ordinary claim 20% (11)(b)2
Event under a Governor’s emergency declaration, claim made in the year after it 10% (11)(b)1
Policy limits paid or committed within 14 days of loss or 10 days of the contract, whichever is later 1% of that coverage part (11)(b)3
Paid or agreed in writing before the contract 0% of that coverage part (11)(b)4
Reopened or supplemental claim 20% of the new payment only (11)(a)
Quoted or paraphrased from Florida Statutes section 626.854, 2026 text, retrieved 11 October 2026.
Florida ceiling on a $100,000 paymentFLORIDA CEILING ON A $100,000 PAYMENTOrdinary claim, 20%20,000Emergency year, 10%10,000Supplemental $30,000, 20%6,000Early policy limits, 1%1,000
Maximum fee in dollars, per the statute, on $100,000 of payments; the supplemental row applies 20% to a $30,000 supplemental payment, and the 0% tier has no bar. Our arithmetic. Source: Florida Statutes, retrieved 11 October 2026.

After the year following the declaration, the 20 percent limit applies again. Per subsection (7), emergency claims get a longer cancellation window: 30 days after the loss or 10 days after signing, whichever is longer.

What 10 percent against 20 percent means in dollars

Each cell is the statutory maximum on that payment, per the rates in the cap table; contracts can set lower rates.

Claim payment 10% (Texas and others) 12.5% (New York) 20% (Florida, Utah) 33.3% (Georgia) Delaware tiers
$25,000 $2,500 $3,125 $5,000 $8,325 $625
$50,000 $5,000 $6,250 $10,000 $16,650 $3,625
$100,000 $10,000 $12,500 $20,000 $33,300 $9,625
$250,000 $25,000 $31,250 $50,000 $83,250 $27,625
Maximum fee by cap, computed per the statutes in the cap table; Delaware is 2.5% of the first $25,000 plus 12% above.

Two cases where the base, not the rate, decides

Florida reopened claim, per the statute, section 626.854(11)(a): the insurer paid $40,000, then a public adjuster recovers a $30,000 supplemental payment. Per the statute the fee is based on the new money only, so the ceiling is $6,000, not 20 percent of $70,000.

Mississippi prior offer, per the statute, section 83-17-523(1) as amended in 2025: the insurer offered $60,000 in writing before the contract and the claim settles at $100,000, so the fee cannot exceed 10 percent of the increase, $4,000.

Where public adjusters cannot work normally

In five states the texts below remove public adjusting, suspend it, or remove the percentage fee that funds it.

State What the text says Source
Arkansas “Public adjusters are prohibited from adjusting claims in Arkansas.” Arkansas Insurance Department licensing page
Alabama “Alabama does NOT license or recognize public adjusters.” Alabama Department of Insurance licensing FAQ (archived copy)
Alaska Licensing chapter has an independent adjuster class, acting for insurers, and no public adjuster class AS 21.27.010
Kentucky “For a period of two (2) years beginning on July 15, 2026, a public adjuster shall not negotiate with an insurer on behalf of an insured” KRS 304.9-4331
Louisiana Percentage-based contracts are “against public policy and null and void” Louisiana RS 22:1703(A)
Per the regulator pages and statutes linked, retrieved 11 October 2026. Wisconsin, Nebraska and South Dakota have no public adjuster licensing statute in the chapters read, but their status was not confirmed with the regulator.

Kentucky’s 2026 amendments apply to contracts signed on or after 15 July 2026, per the statute’s note.

Illustration: shelf of statute books and claim folders in a small office.
Generated illustration for Remediation Insider. Not a photograph of a real job, event or property.

What regulators and the trade publish

No regulator page read for this article publishes a national typical fee, and NAPIA, the trade association, gives none. The 10 to 20 percent range repeated in search results comes from public adjusting firms.

Publisher, per the linked page What it says about fees Source
NAPIA (trade association) “often” a “percentage of the final settlement”; no figure napia.com
New York DFS (regulator) “negotiable”, capped at 12.5% dfs.ny.gov
North Carolina DOI (regulator) Worked example at 10% ncdoi.gov
Georgia OCI (regulator) “up to 33 percent” oci.georgia.gov
Sill Public Adjusters (a PA firm) “typically range between 10% and 20%” sill.com, 30 September 2025
Statements on fee levels, per each linked page, retrieved 11 October 2026.

Public adjuster, attorney or appraisal

The standard ISO HO 00 03 05 11 homeowners form has its own dispute tool. Under its Appraisal condition, if the parties “fail to agree on the amount of loss, either may demand an appraisal”; each side chooses an appraiser, the two pick an umpire, and each party will “Pay its own appraiser” and share the umpire. It settles price, not coverage.

Public adjuster Attorney Appraisal
Acts for The policyholder The policyholder Each side picks one
Decides Nothing; prepares and negotiates Legal disputes, including coverage The amount of loss only
Paid by Percentage, capped in many states Engagement terms and bar rules Each side pays its own; umpire shared
Fits A large or hard-to-document covered loss A denial or coverage dispute Agreed coverage, disputed price
Compiled from the ISO HO 00 03 05 11 Appraisal condition and the statutes in the cap table. Attorney fees are not set by these statutes.

Deadlines run whichever route is chosen. The same form requires suit “within two years after the date of loss”, and in Florida Florida Statutes section 627.70132 bars a claim not noticed within 1 year and a supplemental claim after 18 months. Coverage is covered in does homeowners insurance cover water damage and smoke damage insurance claims.

Before you sign: a decision path

  1. Find your state in the tables. If public adjusting is prohibited or suspended there, the options are an attorney or appraisal.
  2. Get prior payments and offers in writing. Several states exclude them from the fee base.
  3. Is the dispute about coverage or price? Coverage points to an attorney; price on a covered loss points to a public adjuster or appraisal.
  4. Do the arithmetic. Multiply the proposed rate by what you expect beyond the existing offer, and compare it with the state cap.
  5. Read the contract for the base and the exit. It should state the exact percentage. Note the cancellation window: 3 business days in New York per DFS, 10 days in Florida, and up to 30 days after the loss on Florida emergency claims.
  6. Check the licence on your insurance department’s lookup.

For contractors: where the line is

Restoration and roofing contractors meet public adjusters on large losses, and several states regulate the overlap from the contractor’s side. NAPIA calls a contractor negotiating a claim without a public adjuster or attorney licence “the unauthorized practice of public adjusting”.

State What the statute says Citation
Texas “A contractor may not act as a public adjuster … regardless of whether the contractor … holds a license” Texas Insurance Code section 4102.163(a)
Florida A licensed contractor may not “handle, or perform public adjuster services” unless licensed as a public adjuster Florida Statutes section 626.854(16)
Georgia “A contractor shall not act as a public adjuster” on property it is or may be repairing Georgia Code section 33-23-43.8(k)
Kentucky A contractor shall not “negotiate … as a public adjuster or otherwise, on behalf of any insured” KRS 367.628(1)(a)
Arizona A post-storm contractor “shall not also act as an adjuster on behalf of the insured” Arizona Revised Statutes 32-1158.02(L)
Indiana “A real property improvement supplier shall not act as a public adjuster” IC 24-5-11-10.5(d)
Minnesota A residential contractor may not “adjust a property insurance claim” unless licensed as a public adjuster Minnesota Statutes 325E.66
Colorado A roofing contractor “shall not claim to be or act as a public insurance adjuster” Colorado Revised Statutes 6-22-105(3)
Contractor-side prohibitions, per the linked text, retrieved 11 October 2026. Georgia and Colorado read on mirrors. Not exhaustive.

The rule runs both ways. Texas section 4102.158 bars a license holder from taking part “directly or indirectly in the reconstruction, repair, or restoration” of property it adjusts, and Delaware section 1758(b)(6) bars any interest in a “restoration” or “loss mitigation” business. Contractors may still write and discuss their own estimates. Keep mitigation separate, as on what is water mitigation, and price lines as the carrier reads them, per how Xactimate pricing works. More is in our insurance hub.

Questions people actually ask

How much should I pay a public adjuster?

No more than your state’s cap, and often less, because rates are negotiable. New York’s regulator calls the fee negotiable within a 12.5 percent cap; Texas caps it at 10 percent; Florida at 20 percent, or 10 percent in the year after a declared emergency. Check what the fee is taken from as well as the rate.

Is it worth it to use a public adjuster?

It depends on how much the adjuster adds beyond what the insurer has already paid or offered; Florida, New York and Mississippi exclude earlier payments or offers from the fee base. For a coverage dispute, the North Carolina regulator’s guide points to a private attorney instead.

What should I not say to an insurance adjuster?

This page gives no scripts. The standard ISO HO-3 form says the policy covers no insured who intentionally concealed or misrepresented a material fact or made false statements, and it requires you to cooperate in the investigation. What matters under that wording is accuracy.

How much does a public adjuster make per claim?

The contract rate times the payments it applies to, within the state cap. Per the North Carolina regulator’s example, 10 percent of a $50,000 settlement is $5,000. Per the caps in the table, $100,000 of payments yields a ceiling from $9,625 in Delaware to $33,300 in Georgia.

When is it too late to hire a public adjuster?

The policy and state law set the deadlines. The ISO HO-3 form requires suit within two years after the date of loss, and Florida bars a claim not noticed within 1 year and a supplemental claim after 18 months. Hiring late also matters because amounts already paid may sit outside the fee base.

What are public adjuster fees in Texas?

Per Texas Insurance Code section 4102.104, the total commission may not exceed 10 percent of the insurance settlement, and no percentage fee is allowed when the insurer pays or commits to the policy limit within 72 hours of the loss report. Contractors may not act as public adjusters there.

What are public adjuster fees in California?

Per California Insurance Code section 15027, there is no percentage cap. The fee must not leave the insured with less than any amount the insurer paid before the contract, and the whole fee cannot come from the first payment. AB 597, a 2025 bill to amend the section, was still in committee.

Sources

  1. State statutes and regulations linked in each table row, read on 11 October 2026. Mirrors used where official sites refused access: Justia (Georgia), FindLaw (Tennessee, as of 2 January 2024), public.law (Colorado, Oregon), Cornell LII (New York), Internet Archive (Illinois, Michigan, North Carolina, Alabama).
  2. Florida Statutes section 626.854 and Florida Statutes section 627.70132, Florida Legislature, 2026 text. Retrieved 11 October 2026.
  3. NAIC Public Adjuster Licensing Model Act (#228), NAIC, adopted 2005, amended 2025. Retrieved 11 October 2026.
  4. NAPIA, What is a public adjuster. Retrieved 11 October 2026.
  5. New York DFS, adjusters, appraisers and umpires. Retrieved 11 October 2026.
  6. North Carolina Department of Insurance guide, Consumer’s Guide to Public Adjusters. Retrieved 11 October 2026.
  7. Georgia OCI Bulletin 23-EX-1, January 2023. Retrieved 11 October 2026.
  8. Sill Public Adjusters, 30 September 2025. Retrieved 11 October 2026.
  9. ISO HO 00 03 05 11, ISO, 2010, Maine Bureau of Insurance copy. Retrieved 11 October 2026.
  10. California AB 597 status. Retrieved 11 October 2026.
  11. Dollar figures are arithmetic on the statutory rates. Our methodology sets out the standing rules.

Statutes change. Confirm the current rule with your state insurance department before signing.